The winner of the Monza Rally Show Super 2000 class is a driver from Biella. His name is Corrado Pinzano and Max Application is one of his team sponsors.
The relationship between our software house and Pinzano was born in the professional field. Corrado is an entrepreneur in the automotive sector. Max Application takes care of some sales technologies and service management of ConformGest, the family company.
The victory at Monza offers us the opportunity to have a chat with the rider about his work and passions.
What role does the technological system play in a service company like ConformGest?
ConformGest offers warranty services around the purchase and sale of vehicles. All our conventional guarantees include the management of the guarantee of conformity on the parts not covered by them, in the name and on behalf of the seller.
ConformGest today ranks first in Italy in the sector for quality of service offered and in second place for turnover.
Through technological systems we monitor each stage of management of the contractual aspects, the coverage status of the vehicles and the administrative aspects associated with a large number of vehicles.
Which of your needs prompted you to invest in the development of customized software?
The relationship with Max Application dates back to the first steps of our company, in 2008, with the acquisition of a management software adapted to our specific needs at the time.
The growth of the sales network and the diffusion of the service soon imposed the need for a work tool dedicated to monitoring the areas of competence. Thus was born an app for agents, to be consulted on PCs and mobiles, which accelerated the time needed to manage relationships with automotive dealers.
We understood that dealers also needed the right technologies to manage warranties. An online activation system for guarantees and any third-party insurance coverage was developed for them.
Together we are working on an operational corporate dashboard. What is it about?
It is a web platform that will allow us to keep the activities of each ConformGest department under control in a single screen.
The data extrapolated from the individual systems – simultaneously comparable – will facilitate the understanding of the state of overall company performance. The in-depth analysis of each single parameter will also be immediate.
As an entrepreneur, how do you judge the presence of IT tools in the production and service delivery processes?
Fundamental. Without technologies there is no control: times get longer and quality is compromised. But technology does not replace the strategic role of the entrepreneur: he is the only one who knows the objectives and the shortest path to get there. His experience and intuition will determine the guidelines for the development of the necessary tools.
What professional values derive from the experiences gained from the automotive passion?
Reaching the finish line and winning are experiences that develop awareness of the value of results. Without sacrifice, without an overview, without attention to detail there is no victory. It would just be luck.
